In this episode of GM Corner, Rob Oosterhuis, General Manager of Royal Palm Yacht and Country Club in Boca Raton, Florida, shares his journey from a background in golf to a distinguished career in luxury hospitality. Rob reflects on the unique character of Royal Palm and its broad array of amenities, while drawing connections between clubs across different regions of the country. With a career marked by versatility and balance, he discusses the evolving expectations of members and the importance of adapting leadership styles to serve diverse club communities. Rob offers thoughtful insights into the art of managing premier private clubs and creating exceptional member experiences across all areas of operation.