The Water's Edge Archives - GM Corner https://gmcorner.com/category/the-waters-edge/ GM Corner by Kuo Diedrich Chi Fri, 19 Dec 2025 20:20:08 +0000 en-US hourly 1 Part 4: Boats, not Cars at the Ford https://gmcorner.com/part-4-coming-soon/ Wed, 13 Aug 2025 14:48:23 +0000 https://gmcorner.com/?p=243 In this episode of GM Corner, John Johnstone, former General Manager of Ford Field and River Club in Richmond Hill, Georgia, shares insights from his extensive career in private club leadership. He reflects on the unique history and legacy of Ford Field and River Club and how its world-class amenities have evolved to meet the […]

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]]> In this episode of GM Corner, John Johnstone, former General Manager of Ford Field and River Club in Richmond Hill, Georgia, shares insights from his extensive career in private club leadership. He reflects on the unique history and legacy of Ford Field and River Club and how its world-class amenities have evolved to meet the needs of a new generation of members. John discusses the importance of hiring exceptional people, fostering a culture of continuous learning and adapting to shifting demographics as younger members increasingly join the club. With a focus on preserving tradition while embracing innovation, John offers valuable lessons on leadership, stewardship and creating a lasting member experience.

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]]> Part 3: The Next Generation of Boating https://gmcorner.com/part-3-nextgenboating/ Wed, 13 Aug 2025 14:47:20 +0000 https://gmcorner.com/?p=239 In this episode of GM Corner, Rob Oosterhuis, General Manager of Royal Palm Yacht and Country Club in Boca Raton, Florida, shares his journey from a background in golf to a distinguished career in luxury hospitality. Rob reflects on the unique character of Royal Palm and its broad array of amenities, while drawing connections between […]

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In this episode of GM Corner, Rob Oosterhuis, General Manager of Royal Palm Yacht and Country Club in Boca Raton, Florida, shares his journey from a background in golf to a distinguished career in luxury hospitality. Rob reflects on the unique character of Royal Palm and its broad array of amenities, while drawing connections between clubs across different regions of the country. With a career marked by versatility and balance, he discusses the evolving expectations of members and the importance of adapting leadership styles to serve diverse club communities. Rob offers thoughtful insights into the art of managing premier private clubs and creating exceptional member experiences across all areas of operation.

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]]> Part 2: Sailboats & Powerboats, OH MY! https://gmcorner.com/part-2-sailboat-powerboats-oh-my/ Wed, 13 Aug 2025 14:46:01 +0000 https://gmcorner.com/?p=235 In this episode of GM Corner, Leo Luistro, General Manager of the Savannah Yacht Club in Savannah, Georgia, shares his career journey and discusses the club’s key amenities and what he’d like to see in the future. He highlights the club’s focus on enhancing its facilities, tailoring offerings to members’ needs and exploring how technology […]

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]]> In this episode of GM Corner, Leo Luistro, General Manager of the Savannah Yacht Club in Savannah, Georgia, shares his career journey and discusses the club’s key amenities and what he’d like to see in the future. He highlights the club’s focus on enhancing its facilities, tailoring offerings to members’ needs and exploring how technology can elevate the overall experience. From streamlining operations to improving communication, the club is actively looking for ways to integrate tech-driven solutions. Leo emphasizes the importance of creating a unique sense of connectivity to encourage members to stay longer and feel more engaged. For him, the member experience remains a top priority.

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]]> Part 1: Down yonder on the Chattahoochee https://gmcorner.com/part1-down-yonder-on-the-chattahoochee/ Tue, 12 Aug 2025 14:26:42 +0000 https://gmcorner.com/?p=232 In this episode of GM Corner, Matthew Collins, General Manager of Chattahoochee Country Club in Gainesville, Georgia, shares his unique career journey and the challenges of managing a club without a golf course. He discusses how the club, situated on Lake Lanier, caters to boaters and outdoor enthusiasts, focusing on amenities that enhance member satisfaction. […]

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]]> In this episode of GM Corner, Matthew Collins, General Manager of Chattahoochee Country Club in Gainesville, Georgia, shares his unique career journey and the challenges of managing a club without a golf course. He discusses how the club, situated on Lake Lanier, caters to boaters and outdoor enthusiasts, focusing on amenities that enhance member satisfaction. Matthew also highlights the importance of member feedback and data-driven decision-making in shaping the club’s future plans.

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